Trilogy Health Services

Pharmacy Operations Manager

Type
Full-Time
Shift
1st Shift
4665 44th Street
Grand Rapids
MI
49512

Details

Headquartered in Louisville, Kentucky, PCA Pharmacy has served long-term care and institutional healthcare facilities since 1994. With the guiding imperative to meet and exceed the resident’s needs, PCA partners with personal/skilled care or assisted living facilities to address the unique pharmacy needs of their residents through specialized clinical and operational support services. Exceptional professional service and personal concern are our commitments.

 

PCA Pharmacy is an Ancillary division of Trilogy Health Services, which is an award winning company that is leading the way in employee benefits, professional development, personal wellness and recognition. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization. We offer a positive company culture that includes:

 

- Weekly Pay!

- Professional Growth

- Stability

- Generous Benefits

- Tuition Reimbursement

- And much more!

 

Equal Opportunity Employer

Responsibilities

PCA Curo Pharmacy located in Grand Rapids, Michigan is currently seeking a Pharmacy Operations Manager. This position will be responsible for managing day-to-day operations and workflow processes including, but not limited to, data entry, dispensing department, medical records, purchasing department, and crediting/returns department. 

 

  • Manage technicians, prepare schedules, and review staffing levels.
  • Effectively communicate, lead, and support employees day-to-day.
  • Ensure workflow processes for departments are running efficiently.
  • Identify operational areas of opportunity that prevent goal achievement.
  • Establish and manage departmental policies, procedures, goals, and objectives.
  • Oversee and manage training processes in addition to the evaluation of current staff.
  • Review performance data to measure productivity and inefficiencies for departments.
  • Maintain and troubleshoot (and/or identify) software, hardware, and system utilities issues.
  • Interview and hire new employees for specified departments.
  • Maintain accurate and detailed reports and records.
  • In-service facilities on internal pharmacy procedures and communications.
  • Minimal travel including overnight stay as necessary.
  • Support facilities, departmental goals, and the overall objectives of the Company.
  • Comply with all laws, regulations, and standards of ethical conduct.
  • Perform all job duties with a friendly, positive, and team-oriented approach.
  • Comply with all Company policies, procedures, rules, and standards.

Qualifications

Qualifications:

  • Bachelor’s degree in business, healthcare, or a related field from a four-year college or university, or the equivalent combination of education and experience.
  • Board Licensed/Certified Pharmacy Technician (CPhT) required.

Experience:

  • Five years’ experience in operations or business.  Healthcare, senior living industry, pharmacy, or long-term care environment preferred.
  • Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

*CB103

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