Trilogy Health Services

  • QA Leader/Customer Liaison

    1st Shift
    4014 Venture Court
    Zip Code
  • Details

    Headquartered in Louisville, KY, Trilogy Health Services was founded in December 1997 and is dedicated to being the Best Healthcare Company in the Midwest by providing exceptional, comprehensive care to seniors in our living communities. Trilogy has over 100 locations and continues to grow across IN, OH, MI and KY. Join our growing company and experience the Trilogy Difference. We care for you while you care for others. #C4U


    Trilogy Health Services: Where Family Comes to Live and Team Members Come to Grow!


    The Trilogy Difference includes:

    • Competitive Salaries

    • Quarterly Wage Increases; receive a raise every 90 days

    • Weekly Pay

    • Innovative Apprenticeship Program; Receive free training to advance and earn more money

    • Tuition Reimbursement, Scholarships and Student Loan Repayment

    • Monthly Employee Celebrations

    • FREE Health Insurance Option

    • And much more!

    Not convinced? Check us out on Glassdoor:


    Investigates and responds to any customer care inquiries or complaints. Researches error reporting and identifies trends to determine areas of focus for process improvement.


    Duties and Responsibilities:

    1. Manages and records all external med errors for quality assurance to include tracking and reporting.
    2. Provides education and takes steps to ensure corrective action is followed to avoid or minimize future errors.
    3. Researches error reporting and identifies trends to determine areas of focus for process improvement.
    4. Ensures regulatory compliance as it pertains to controlled substances.
    5. Provides in-service training to educate facilities on controlled substances and provide retraining when necessary.
    6. Schedules, plans, and leads regularly occurring QA meetings.
    7. Cross-trains in other areas of the pharmacy as schedule dictates.
    8. Travel (10%) including overnight stay as needed.


    • High school diploma with additional college classes preferred. 


    • Pharmacy Technician Certification 


    • Five (5) to seven (7) years in healthcare, senior living industry or long-term care environment preferred.
    • Exemplary computer skills that includes experience and good working knowledge of the Microsoft Office Suite of products.

    PCA Pharmacy complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

    PCA Pharmacy cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo


    PCA Pharmacy 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電


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