Trilogy Health Services

  • Customer Care/Triage Technician

    Type
    Full-Time
    Shift
    3rd Shift
    Address
    5925 West 71st Street
    City
    Indianapolis
    State
    IN
    Zip Code
    46278
  • Details

    PCA Pharmacy Indianapolis is currently hiring for a Customer Care Pharmacy Technician.

     

     We offer a competitive compensation and benefits package including:

    - Competitive Salaries - Weekly Pay!

    - Paid vacation (plus 6 paid holidays)

    - Generous Benefits

    - Educational Assistance Programs

    - Quarterly employee recognition ceremonies

    - And much more!

     

    Headquartered in Louisville, Kentucky, PCA Pharmacy has served long-term care and institutional healthcare facilities since 1994. With the guiding imperative to meet and exceed the resident’s needs, PCA partners with personal/skilled care or assisted living facilities to address the unique pharmacy needs of their residents through specialized clinical and operational support services. Quality is not a goal; it is our basic operating tenet. Exceptional professional service and personal concern are our commitments.

     

    PCA Pharmacy is an Ancillary division of Trilogy Health Services, which is an award winning company that is leading the way in employee benefits, professional development, personal wellness and recognition. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.

    Responsibilities

    This opportunity will work closely with our team of pharmacist, field staff and internal staff to support our focus on customer service to the facilities we serve.  Directing and meeting the needs of our customers, the nursing staff and their residents. Daily communication with our facility nurses to help solve, research and provide solutions to any customer service challenges.  Background as a pharmacy tech, CNA in the long term care arena is preferred.  The individual must possess:

    • Professional Communication Skills
    • Excellent Organizational Skills.
    • Ability to Multi-Task and Pay Close Attention to Detail.
    • Ensure that Our Customers are the First Priority.

    Qualifications

    Pharmacy technician certification is required within 90 days of hire for this position.

    Candidates must be a friendly and hard working person who works well independently and as part of a team.  Good organizational skills, knowledge of prescription terminology, and the ability to prioritize and multi-task in a fast-paced and changing environment is required.  New hires who are not certified will have 90 days to obtain certification.  Ability to work and communicate well with others to ensure the success of the company is a must.

    • Detail oriented
    • Customer service skills
    • Telephone etiquette skills
    • Able to sit for long periods of time
    • Available to work overtime when needed
    • Knowledge of medical language and abbreviations
    • High school diploma or GED

    *CB103

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