Trilogy Health Services

  • Customer Care/Triage Technician

    Type
    Full-Time
    Shift
    1st & 2nd Shift
    Address
    5925 West 71st Street
    City
    Indianapolis
    State
    IN
    Zip Code
    46278
  • Details

    Headquartered in Louisville, KY, Trilogy Health Services was founded in December 1997 and is dedicated to being the Best Healthcare Company in the Midwest by providing exceptional, comprehensive care to seniors in our living communities. Trilogy has over 100 locations and continues to grow across IN, OH, MI and KY. Join our growing company and experience the Trilogy Difference. We care for you while you care for others. #C4U

     

    Trilogy Health Services: Where Family Comes to Live and Team Members Come to Grow!

     

    The Trilogy Difference includes: Competitive Salaries

    • Weekly Pay
    • Innovative Apprenticeship Program; Receive free training to advance and earn more money
    • Tuition Reimbursement, Scholarships and Student Loan Repayment
    • Monthly Employee Celebrations
    • FREE Health Insurance Option
    • And much more!

    Not convinced? Check us out on Glassdoor: bitly.com/trilogyglassdoor

    Responsibilities

    This position will work closely with the pharmacist following up on customer phone calls after hours and must possess effective and professional communication skills.  Background in long-term care is preferred.

    • This position requires good phone etiquette, organizational skills, and the ability to multi-task and pay close attention to detail.
    • Will perform designated pharmacy compliance tasks assigned to the position.
    • Provide support to 3rd shift pharmacist and pharmacy team as delegated.
    • Ensure that our customers are the first priority.

    Qualifications

    Pharmacy technician certification is required within 90 days of hire for this position.

    Candidates must be a friendly and hard working person who works well independently and as part of a team.  Good organizational skills, knowledge of prescription terminology, and the ability to prioritize and multi-task in a fast-paced and changing environment is required.  New hires who are not certified will have 90 days to obtain certification.  Ability to work and communicate well with others to ensure the success of the company is a must.

    • Detail oriented
    • Customer service skills
    • Telephone etiquette skills
    • Able to sit for long periods of time
    • Available to work overtime when needed
    • Knowledge of medical language and abbreviations
    • High school diploma or GED

    *CB103

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