Trilogy Health Services

  • IT Technician

    1st Shift
    2701 Chestnut Station Court
    Zip Code
  • Responsibilities

    • Troubleshoots pharmacy software issues by end-users. Provides support for pharmacy systems and processes.
    • Configures PC’s and notebook computers, installs computer software and hardware and installs upgrades and patches.
    • Analyzes and provides support with problems associated with peripherals located on the LAN.
    • Supports IT customer service objectives by follow through of customer service processes, objectives and procedures. 
    • Resolves problems, completes audits, identifies customer service trends, determines systems improvements and provides technical support in implementing change. 
    • Provides feedback to IT team concerning new technologies and procedures.
    • Serves as information technology partner to troubleshoot individual user or network issues/problems.
    • Minimal travel including overnight stay as necessary.
    • Meets Expectations of Excellence for position.
    • Supports campuses, departmental goals and the overall objectives of the Company.
    • Complies with all laws, regulations and standards of ethical conduct.
    • Performs all job duties with a friendly positive and team-oriented approach.
    • Complies with all Company policies, procedures, rules and standards.


    • Bachelors’ degree in Computer Science or related field from a four-year college or university.  Graduate degree preferred.



    • A+, N+ and Microsoft MCTS and MCITP preferred



    • One (1) to three (3) years’ information technology experience.  Healthcare, senior living industry, pharmacy or long-term care environment preferred.
    • ITIL or COBIT and Microsoft Office Suite of products experience.



    Headquartered in Louisville, Kentucky, PCA Pharmacy has served long-term care and institutional healthcare facilities since 1994. With the guiding imperative to meet and exceed the resident’s needs, PCA partners with personal/skilled care or assisted living facilities to address the unique pharmacy needs of their residents through specialized clinical and operational support services. Quality is not a goal; it is our basic operating tenet. Exceptional professional service and personal concern are our commitments.


    PCA Pharmacy is an Ancillary division of Trilogy Health Services, which is an award winning company that is leading the way in employee benefits, professional development, personal wellness and recognition. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.


    We offer a competitive compensation and benefits package including:

    • Competitive Salaries - Weekly Pay!
    • Paid vacation (plus 6 paid holidays)
    • Generous Benefits
    • Educational Assistance Programs
    • Quarterly employee recognition ceremonies
    • And much more!


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