Trilogy Health Services

Collections Specialist

1st Shift
2701 Chestnut Station Court
Zip Code


Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts.

Duties and Responsibilities:

  1. Researches accounts for billing accuracy adjusting discrepancies as needed.
  2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes.
  3. Initiate collections calls. Calls on accounts with high balances. Calls regarding old accounts.
  4. Works with billers to review accounts.
  5. Serves as a back-up to cash application.
  6. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances.
  7. Checks for Medicaid eligibility.
  8. Analyzes accounts receivable aging and individual accounts
  9. Assists with special projects as needed.
  10. Minimal travel including overnight stay as necessary. 


  • High School diploma or equivalent. Associates degree in accounting or business or related field preferred. 


  • Pharmacy Technician National Certification preferred. 


  • Three (3) to five (5) years’ billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred.
  • Minimum one (1) year multi-facility experience preferred.
  • Framework and Docutrack experience preferred.
  • Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.


Headquartered in Louisville, Kentucky, PCA Pharmacy has served long-term care and institutional healthcare facilities since 1994. With the guiding imperative to meet and exceed the resident’s needs, PCA partners with personal/skilled care or assisted living facilities to address the unique pharmacy needs of their residents through specialized clinical and operational support services. Quality is not a goal; it is our basic operating tenet. Exceptional professional service and personal concern are our commitments.


PCA Pharmacy is an Ancillary division of Trilogy Health Services, which is an award winning company that is leading the way in employee benefits, professional development, personal wellness and recognition. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.


We offer a competitive compensation and benefits package including:

  • Competitive Salaries - Weekly Pay!
  • Paid vacation (plus 6 paid holidays)
  • Generous Benefits
  • Educational Assistance Programs
  • Quarterly employee recognition ceremonies
  • And much more!


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